Appointments

To make an appointment online, please click here.

We carefully triage all appointment requests to ensure efficient and timely service. To book an appointment, you can either complete our online contact form or call the surgery at 8am. Please note that phone appointments are limited, as the majority of our bookings are made through the online triage forms. These forms are reviewed by a clinician, who will assess your needs and offer you an appointment with the most appropriate healthcare professional.

Appointments with nurses, HCAs, or clinical pharmacists can also be requested by contacting the reception team or by filling out the online contact form.

 

Extended Hours/Enhanced Access Service

The Enhanced Access Services supports GP practices to provide appointments in the evening during weekdays and on Saturdays. They have appointments available with GPs, Nurses, HCAs, LARC Clinic etc. The reception team can help you to book this appointment or sometimes the doctor can offer you this appointment after triaging your request.

Our Enhanced Access Service is based at Medici Medical Centre and gardenia Surgery.

Accessing Pharmacy First services

The following table shows the 7 conditions pharmacists can manage across various age ranges.

Clinical pathway	Age range
Acute otitis media*	1 to 17 years
Impetigo	1 year and over
Infected insect bites	1 year and over
Shingles	18 years and over
Sinusitis	12 years and over
Sore throat	5 years and over
Uncomplicated urinary tract infections	Women 16-64 years

* Distance selling pharmacies will not complete consultations for acute otitis media.

Patients will be able to access the 7 clinical pathways element via referrals from referring organisations including general practice, urgent and emergency care settings, and NHS 111 (online and via telephone). In addition, for the 7 common conditions clinical pathway consultations only, patients can access the service by attending or contacting the pharmacy directly without the need for referral.